Shipping Policy

Shipping

Where we ship from

Orders are fulfilled from a warehouse in the United States.

Cost

Shipping is free on all U.S. orders. No minimum.

How long it takes

Processing: [YOUR PROCESSING TIME, e.g. 1–2 business days]

Delivery within the U.S.: typically two to five business days after dispatch.

Processing and delivery are separate. The total time from order to doorstep is the sum of the two.

Tracking

You will receive a tracking number by email once your order is dispatched. [ADD YOUR TRACKING PAGE LINK]

International orders

[STATE WHETHER YOU SHIP OUTSIDE THE U.S. If you do, say which countries, what it costs, how long it takes, and who pays import duties and taxes — this is the single biggest source of shipping complaints.]

Wrong address

[YOUR POLICY WHEN A CUSTOMER ENTERS AN INCORRECT ADDRESS]

Lost or damaged parcels

[YOUR POLICY. Write to us and we will help sort it out.]